And for the past 3 years of assessment, i.e. 2007, 2008 & the recent 2009, I am suppose to get an income tax refund of quite a substantial amount. May not be substantial to some, but to me, every single penny counts! So one day I decided, enough is enough, and that I need to claim back from the government what is rightfully mine. And so I started to draft an official letter to the IRB (short for Inland Revenue Board). And since it was an official letter - it had to be in Bahasa Melayu. I must say that tho I am not that fluent in the language, but I believe that my command in this language is slightly better that the average Chinese *cough* (I know, self praise is no praise), so my initial thought was - how hard can it be to draft a few sentence right? It wasn't as if I was about to write a love letter with all the pantun and prosa and peribahasa and all that jazz.
But was I way, way, way wrong! I manage to tupe my details including my name, address, telephone contact number, email (which is emel in Bahasa - I didn't realise that till at the very last moment when I was visiting the IRB's website), income tax number and date. Ah, I was even at one point in time proud that I manage to spell Julai (July in English) correctly! :)
And this is when to torture begins. The opening words. I type "Dengan dukacitanya…." (which means "with regrets") coz I remember my BM teacher used to teach me that the opening words for a formal letter should be either sukacita or dukacita, and in this case I think dukacita is the most appropriate - I haven't receive my money for 3 years! Of coz it's WITH REGRETS!
And then I started to compose the letter, the sentences came out was in English, and then in my head I tried to literally translate word by word. And then I realise that the structure doesn't sound right. And was tweeking here and there - and you know the Malay proverb 'tikus membaiki labu'? Well, I was the mouse in this case, and the pumpkin was this supposedly short and simple letter. It was a MESS!
I gave up, nearly wanted to go back and dig out my Mr Goey notes (infamous BM tuition teacher at that time, not so sure bout now) - but in the end, I manage to compose something legible. Or so I hope. But since the newspaper didn't report that there's someone for the IRB that choked on a goreng pisang after reading an email from some taxpayer, I guess it's not THAT bad! :)
So then, surprisingly I got a reply the very next day. It's
And after not getting any emails subsequent to that, I thought "yeah, typical government departments".
Little did I know that they have sent me a snail mail, informing me that my cheque is being processed, and about 3 days letter - I receive the cheque itself!
And yes, tho I know that this was cheque was due to me aeons ago (as JC has clearly pointed out to me), I really would like to thank Cik Haszriani and Encik Mohd Fadhil Ibrahim for their time and consideration on this matter!
I guess sometimes we just have to stop complaining about the inefficiencies and look at the efficiencies and give compliments where it is rightfully due!
3 comments:
no.1- haha.. i liked the way u wrote ur predicament
no.2- u went to mr goeys too!! yeah.. he was a rather famous BM tuition teacher. OMG.. u still keep his notes!!
no.3- kudos for ur effort and getting ur money back!
some govt depts are actualyl quite efficient.. such as EPF...
i say...count yourself lucky for the quick response from gov dept.
they still have much to prove!
haha...as you can see...i'm one of those anti-m'sia gov ppl. am proud of being one! woots~
goingkookies - thanks for the compliments! :)i agree that SOME of the govm bodies are efficient. Just my prejudice I guess.
qian - there's always space for improvment I guess! :)
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